Your technicians are on the road, but your cash flow is stuck. Paper receipts get crumpled, hours are guessed, and invoices are sent too late. Get paid before your truck leaves the driveway.
Start the Field Service PilotJob done Tuesday. Paperwork Friday. Invoice Monday. Payment... eventually.
You don't know if your team is actually working or sitting in a cafeteria. No visibility.
"I told him to check the gas too!" -> "He didn't tell me." Client is angry, you lose money.
Tech receives "Job #302: AC Repair" on their phone with Map link.
Tech clicks "Start Job." You see the status change in the office.
Tech takes "After" photo. Ticks checklist. Invoice generated instantly.
The app caches data. If they lose signal in a basement, they can still complete the checklist. It syncs when signal returns.
Yes. Recurring jobs (like quarterly maintenance) are auto-scheduled so you never miss a visit.
One dispute over hours or one lost paper receipt costs you a client.